Interruption of activities in schools and childcare facilities : Questions and Answers

On this page you will find the most frequent questions and answers on the measures taken in the education sector.

General questions

Where can I find information regarding leave for family reasons?

Leave for family reason is extended in order to allow one parent (at a time) to stay at home with one or more children under the age of 13 years.
A parent of a child over the age of 13 who receives the supplementary child allowance for a disabled child (allocation supplémentaire pour enfant souffrant d'un handicap) from the “Caisse pour l'avenir des enfants” may also be granted leave for family reasons.
You will find the form with all relevant infomation on the  website of the “Caisse nationale de santé” (www.cns.lu et www.guichet.lu).
For more information

Where can I find information on the Corona Covid-19 Virus?

Please consult the website www.covid19.lu. You can also call  8002-8080 for further information.

Where can I find further useful information?

For all questions regarding education, please call 8002-9090. You can also refer to the website of the Ministry of Education, Children and Youth: www.men.lu.
To follow the news and receive regular updates on the developments of the crises, please also consult www.covid19.lu and the national media.

Where can I turn to for help and information on weekends?

Please use the form on the website www.schouldoheem.lu to phrase your question. A helpline also working on weekends from 9h to 12h and from 13h to 16h has been installed. Please call 8002-9090

Who should I contact if I have questions about children and young people with special needs or disabilities?

The social workers of the Service de la scolarisation des élèves à besoins spécifiques (S-EBS) are at your disposal for any questions you may have.

We can be reached via the helpline of the Ministry of Education, Children and Youth under the number: 8002 9090 or by e-mail: social.s-ebs@men.lu.

Who can I turn to for psychological advice or support?

In the current context of COVID-19, the Centre Psycho-Social et d'Accompagnement Scolaires (CePAS) offers a listening ear, advice and psychological support to the general public and more specifically to students, parents and teachers in the following ways:
 
- telephone and WhatsApp:

      621-533970 (8-12h and 13-17h)
      621-533971 (8-12h and 13-17h)
      621-533974 (8-12h and 13-17h)
      621-533973 (8-12h and 13-17h).

- facebook and messenger : @cepasluxembourg
- email : info@cepas.public.lu
- homepage : www.cepas.lu

Which educational sector and institutions are concerned by this  interruption?

There will be no activities in the following educational institutions till 3 May 2020: Fundamental education (cycles 1 to 4); Secondary education; Vocational education and training; Competence centres for children with special needs; National Institute of Languages (INL - Institut National des langues); Trainings/Courses offered by the Department of adult education; Music education; Boarding schools; Socio-family boarding schools; Socio-therapeutical centres; Day Care Centres, Nurseries, out of school day care centres; Child-minders (assistants parentaux); Youth Centres; School and university libraries.

What is the expected duration of the interruption?

All educational activities are interrupted until 3 May 2020. The situation will be re-evaluated by the national health authorities and depending on the evolution of the situation, the start date for all the activities may be adjusted.

Why are all educational activities interrupted?

The interruption of all educational activities in Luxembourg is a precautionary measure aiming at avoiding or slowing down the spread of the virus to the population in general. That way all actors of the educational system will participate in our common effort to protect the vulnerable and fragile members of our society. Besides, it appears that children and young people are less severely affected by the COVID – 19 infections.

Do children have to stay at home during this time?

The government recently strengthened the containment measures. The watchword is: stay at home! Playgrounds are closed and young people are no longer allowed to gather anywhere. Trips to the forest or into nature are in principle allowed if they are undertaken alone or with the family, for instance, only with people who live under the same roof. The only way to limit the spread of COVID - 19 is to avoid all social contact as much as possible and to consciously carry out barrier gestures.

How is the continuity of learning ensured?

A system of distance learning and coaching is set up to ensure the continuity of learning during the weeks of interruption. Students are provided with a work plan and learning situations by their teachers.
Students remain subject to compulsory education.

What happens to vulnerable students who cannot participate in distance education?

In order to avoid students being isolated at home and not participating in distance education, a systematic procedure is implemented at the national level. This procedure allows to clearly identify this target population and to help them.
An e-learning support service is also offered through the helpline: 8002 9090.
Once students return to school, additional resources will be allocated to schools to provide support to students who need it, during or outside school hours.

Day-care for children

Will I be invoiced for the days that my child will not be attending day-care?

During the period of interruption of activities, parents will not be charged for childcare. The government will continue to ensure its financial contribution through the voucher system “CSA”. The financial contribution of the parents will not be borne by the government.

Fundamental education

How is the orientation procedure for secondary education in cycle 4 going to be organised?

The national tests of cycle 4.2 which are part of the orientation procedure for secondary education are cancelled. The decision of orientation will be based on the pupil's productions during cycle 4, on the intermediate assessments of cycle 4 and on the information of the psychologist - if the parents have opted for his intervention.
The orientation interviews, during which the class teacher and the parents take a joint orientation decision, are maintained.
Enrolment at high schools will take place between 29 June and 3 July 2020.

What about the intermediate and end-of-cycle evaluations?

The second and third trimesters of the current school year are merged into a single reference period which runs from Monday 6 January 2020 to Wednesday 15 July 2020.
The meetings where the intermediate evaluations of the second trimester are discussed are cancelled.
For each pupil, an interim report is drawn up for the period from 6 January to 15 July 2020. For pupils moving on to the next cycle, an end-of-cycle evaluation is also drawn up at the end of the school year.

How is learning organised during the period interruption?

Distance learning continues to be provided from 20 April to 3 May 2020. It focuses on essential content, including new content, which the student must master in order to progress in his or her schooling.
When classes resume, the content dealt with in distance education will be consolidated in the classroom, before new learning begins.

How is the assessment of pupils during the period interruption organised?

There will be no tests or assignments during this period. The teacher monitors each student's learning based on the work done in distance education and provides regular feedback on progress made and work to be done.

What are the existing supports for home learning?

The platform www.schouldoheem.lu guides to a large range of learning material and pedagogical tools to support pupils and students in fundamental and secondary education. All subjects are covered: languages and literature, mathematics, arts and creativity, history and economics, promotion of reading and literacy, sciences ... The offer also contains a number of interesting and innovative tools and materials for younger children.
Also on this platform, teachers can find information and receive guidance on how to organize distant learning.
A telephone hotline has been set up: 8002 9090 in order to answer the questions that parents, students, pupils and teachers might have in respect to home learning.

What can parents do if their child’s IAM account has not yet been activated?

If your child is in fundamental school please contact his or her class teacher. In case of technical problems, please fill in the contact form that you will find on the website www.schouldoheem.lu. You will have to fill in your child’s national identification number. Upon receipt of the form,  the “Centre de gestion informatique de l’éducation (CGIE), will take the necessary steps to activate the account. If your child is in secondary education you can activate his or her IAM account through the website “iam.education.lu” by following the procedure described. More details.

Secondary education

How is learning organised during the period of interruption?

In languages and mathematics and in the specialisation subjects of the different sections of the upper classes, distance learning focuses on the essential contents necessary to enable pupils to be promoted to the next class.
When classes resume, the contents dealt with in distance education are consolidated in the classroom, before new learning begins.
As far as the other subjects are concerned, distance education focuses on assignments that encourages students to work independently: thematic research, reports, projects, etc. related to the essential subjects of the syllabus.

How is evaluation carried out and when are the tests scheduled for?

During the interruption period, in languages and mathematics and in the specialisation subjects of the different sections of the upper classes, teachers regularly give each student constructive feedback on progress made and elements to be worked on.
After classes resume tests will be organised in each of these subjects.
For the calculation of the semester average in each subject, the lowest mark will not be considered.
To reward the student's participation in distance learning during the interruption of classes, teachers may add a bonus of 1 to 4 points to the average mark obtained by the student in each of these disciplines during the period from 6 January to 9 July 2020.
As for the other disciplines, when classes resume, students will revise with their teachers the work done during the period of interruption and have the opportunity to rework it. The work is then assessed by a numbered mark.
For the calculation of the semester average in each subject, the lowest mark will not be considered.
To reward the student's participation in distance learning during the interruption of classes, teachers may add a bonus of 1 to 4 points to the average mark obtained by the student in each of these disciplines during the period from 6 January to 9 July 2020.
The criteria for promotion at the end of the school year remain unchanged.

Will all secondary schools remain closed?

Yes, including the Schengen-Lyzeum in Perl.

Will there be a telephone helpline during this period of school interruption?

Yes, all secondary schools will maintain a stand-by service between 8 am and 6 pm. All your questions in relation to your child’s schooling will be answered.

How will the psycho-social and guidance services (SEPAS), the socio-educational service (SSE) and the support teams for children with specific needs (ESEB) in secondary schools function?

During office hours the SePAS, the SSE and the ESEB will be available for parents, students and teachers via a telephone helpline. Psychologists, social workers and educators will be listening to people in need and offering psycho-social counseling if needed. These services can be contacted on their usual telephone numbers, which can be found on the secondary schools’ websites.

What can we do if we do not have the necessary technological devices at home?

Parents of students who do not have the necessary IT equipment at home or do not have an internet connection, are kindly asked to contact the school’s administration.

What are the available home learning tools for my child?

www.schouldoheem.lu is a platform that offers a broad range of learning material and pedagogical tools to support pupils and students in fundamental and secondary education.
All subjects are covered: languages and literature, mathematics, arts and creativity, history and economics, promotion of reading and literacy, sciences ... The offer also contains a number of interesting and innovative tools and material for younger children.
This platform also contains information and guidance for teachers on how to organize distant learning.
A telephone helpline has been set up: 8002 9090 in order to answer the questions that parents, students, pupils and teachers might have in respect to home learning.

What can parents do if their child’s IAM account has not yet been activated?

If your child is in secondary school you can activate his or her account through the website “iam.education.lu” by following by the indicated steps. In case of technical problems please fill out the contact form that you find on the website www.schouldoheem.lu and indicate your child’s national identification number on the form.
The “Centre de gestion informatique de l’éducation” (CGIE) will, upon receipt of said form, take the necessary steps to activate the account.

How is learning organised for students taking their high school leaving exam?

Distance learning continues to be provided from 20 April to 3 May 2020. It covers new subjects in order to guarantee students the continuity of learning necessary for their university career.
Teachers regularly provide feedback to each student on the progress made and the elements to be worked on.

How will the secondary school leaving examination take place?

The high school leaving exams start as planned on 25 May 2020 and take place according to the timetable initially set.
The examination questionnaire will focus exclusively on the subject matter studied in class and will therefore not cover the content students had to learn through distance education.
The examination syllabuses for all subjects will be adapted and published on eschoolbooks.lu starting 6 April 2020.
The final marks of the graduating class (Première) are based for 1/3 on the annual marks and for 2/3 on the examination marks.
The results of the school year cannot be considered to the disadvantage of the pupil. To ensure this, the pupil has the choice between one of the following three options:
- option 1: the mark of the first semester is considered as an annual mark.
- option 2: the mark obtained, if applicable, in the second semester is considered the semester average. At the student's request, an optional class assignment may be written in a maximum of three disciplines during the week commencing 18 May 2020 (18, 19 and 20 May). The mark of the optional paper is added to the mark already obtained for the calculation of the semester average.
- option 3: in the absence of a mark/average from the second semester on the last day of class, there are two possibilities: either a class assignment may be written in a maximum of three disciplines during the week commencing 18 May 2020 (18, 19 and 20 May) and the mark obtained on the class assignment constitutes the semester average; or the mark from the first semester is considered as the annual average.
Criteria for admission, deferment or refusal remain unchanged.

Vocational Education and Training

Are activities of apprentices also interrupted?

Yes training at school, as well as in the company providing the training are both interrupted

Can an apprentice claim partial unemployment benefits?

Yes, apprentices are eligible for partial unemployment benefits. More information.

Will the 2019/20 school year be assessed?

The aim is to enable students and apprentices to graduate in the 2019/20 school year.

How is the evaluation of the modules organised?

The evaluation methods are adapted to the constraints of the current situation. After courses resume, each module will be evaluated wherever possible.
At the end of the year, different possibilities will be implemented to help students succeed.

How will the employer training modules be assessed?

Apprentices will be exempted from these modules usually taken during the second semester. These modules will therefore be considered as passed.

How is teaching organised until the end of the interruption period?

Distance education focuses on the essential content needed to enable students to progress. Regarding the subjects to be covered after the Easter holidays, an important part of the teaching is theoretical. Practical teaching can also be provided through distance learning using digital tools wherever possible.

Do internships take place? How are they evaluated?

For students in the final/graduating classes, a dispensation is granted for all internship modules that cannot be evaluated. For all other classes, students are also granted a dispensation for all internship modules that should have been completed between 16 March 2020 and the end of the school year.

Will the duration of the «projets intégrés » be adapted?

The duration of the final and intermediate «projets intégrés » will be adapted and their content will be limited to the subject studied until the end of the first semester of the 2019/20 school year.

The commissioners in charge of the final «projets intégrés » which are generally organised in the form of modules during the year, will communicate the modalities as soon as possible to the secondary schools concerned.

Will the deadline for signing an apprenticeship contract be extended?
The deadline for signing apprenticeship contracts - initially set at 31 October, will be extended..

What are the measures concerning master’s qualifications (Brevet de maîtrise)?

The courses as well as the exams for master’s qualifications are postponed and will be held at a later date.

What about employer training at the CNFPC?

Activities related to employer training are also interrupted.

What about professional meetings?

Following the decisions taken by the Government Council on 15 March 2020, the Prime Minister announced that one of the Government's objectives is to reduce the movement of people. Thus, all so-called "professional" meetings, such as “préliminaires”, “curriculaires”, or other meetings, will be cancelled until further notice.

Music education

What about examinations during the period of interruption?

Exams are rescheduled for after the period of interruption.
The number of exams and how they are carried out will be adapted for the large majority of students. For all students, the contents of the different exams are adapted according to the subject covered and studied in class.

Adult education

What is the situation in the adult learning sector?

All evening classes are cancelled until 3 May 2020. The École nationale pour adultes (ENA; national school for adults) and the Institut national des langues (INL; national language institute) also remain closed during this time.

Will “General Interest Courses” be rescheduled?

The providers will inform all participants in the “General Interest Courses “ about the continuation of the courses.

When will the tests take place at the Institut national des langues (INL)?

The national and international tests as well as any examinations are postponed to a later date. Information about this will be communicated in due course on www.inll.lu.

Will the INL organise online courses or offer the possibility for online learning?

Learners may check their electronic learning platform. They are invited to follow the instructions given by their teachers and to work autonomously on a number of tasks prepared for them.

  • Mis à jour le 03-04-2020